Introduction

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or contact me via email or WhatsApp. I am committed to handling your data responsibly and transparently in line with the UK General Data Protection Regulation (UK GDPR).

Who I Am

I’m Sophie Butler, a professional coach based in Kent, UK. Through my business, Sophie Butler Coaching, I offer one-to-one coaching services for women.

If you have any questions about this Privacy Policy, please contact me:

Email: info@sophiebutlercoaching.com

Information I Collect

I may collect the following types of personal data:

• Contact information: such as your name, email address, and phone number when you reach out via the contact form, email, or WhatsApp.

• Communication details: any messages, emails, or information you share during our correspondence.

• Technical data: information automatically collected by Squarespace (such as IP address, browser type, and referring website) for analytics and performance purposes.

I do not collect sensitive personal information via this website. If such information arises in coaching sessions, it is handled confidentially and never shared without consent, except where required by law.

How I Use Your Information

Your personal information is used to:

• Respond to your enquiries and provide coaching services.

• Manage and maintain client relationships.

• Improve my website’s performance and visibility via tools such as Google Search Console and Squarespace Analytics.

• Comply with any legal obligations related to record-keeping and service delivery.

How Your Information Is Stored

• My website is hosted by Squarespace, which uses secure servers and encryption. You can read Squarespace’s privacy policy here.

• Email correspondence is stored securely within my email provider.

• WhatsApp communications are protected by end-to-end encryption.

• I retain client information only for as long as necessary to deliver coaching services or comply with legal and professional requirements.

Sharing of Information

I do not sell, rent, or trade your personal information. Your data may only be shared with trusted third-party service providers that support my business operations (for example, Squarespace, email hosting, or analytics tools). These providers are GDPR-compliant and only process data according to my instructions.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data I hold about you.

• Request correction or deletion of your data.

• Withdraw consent for communication at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

To exercise any of these rights, please contact me directly via email.

Cookies & Analytics

This site may use cookies and similar technologies (via Squarespace and Google Search Console) to understand website traffic and improve user experience. You can control or disable cookies through your browser settings.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this policy or how your data is handled, please contact:

Sophie Butler
info@sophiebutlercoaching.com
www.sophiebutlercoaching.com